Support

Common things

• My hours are on the wrong job. Open the day and use Fix shift. It re-reads the location trail and puts the time where it actually happened.
• A stop says it isn't at a job site. Say whether it was work, or name the place — once named, WorkPro stops asking about it.
• My day came out in pieces. That usually means the clock came off and went back on. Fix shift merges them and settles the gaps.
• Location isn't recording. Check you agreed to it in the app, and that iOS location access is set to Always. Tracking only runs while you are clocked in.
• I don't want to share my location. Decline. Your hours still count in full — only the trail is missing.

Joining a business

Your employer gives you a join code, or invites the email address you sign in with. Sign in with Apple or Google, enter the code if you have one, and you're on the roster.

Your data

Your employer's admin controls the business's records and can correct or remove them. You can delete your own account from Settings in the app. What WorkPro collects and who can see it is in the privacy policy.